File Management
Shoplogix IMS lets you upload files and images to your asset records — useful for attaching photos of steam traps, spec sheets, service records, or installation diagrams.
What You Can Upload
Files and images can be associated with assets in your account. Common uses:
- Photos of installed sensors (before and after)
- Steam trap or machine specification sheets
- Service records and repair documentation
- Installation notes and diagrams
Uploading an Image via the Web App
- Navigate to the Summary page and locate the asset you want to attach an image to.
- Select the Edit icon in the Action column.
- Select Add Image.
- Choose the image file from your device and select OK.
- Select Submit to save.
Uploading an Image on Mobile
- Navigate to the Summary page and locate the asset.
- Select the Edit icon in the Action column.
- Select Add Image.
- Choose to use your photo library, the native camera, or a file stored on the device.
- Confirm the photo to attach it to the asset.
Thumbnails
When you upload an image file, the platform automatically generates thumbnails on demand. Thumbnails are served via CDN, so they load quickly regardless of the original image size.
You can request thumbnails at a specific size using the height, width, and fit query parameters when retrieving images through the API.
File Access Control
File access is protected by your authentication token — only users with appropriate permissions for your account can view files. The CDN validates your credentials on every request before serving content.
Managing Files via API
Files can be managed programmatically through the REST API:
| Endpoint | Description |
|---|---|
POST /v2020-07/files | Upload a file |
GET /v2020-07/files/{id} | Download a file |
DELETE /v2020-07/files/{id} | Delete a file |
The Customer User role and above can upload and manage files within their assigned account.
Storage
Uploaded files are stored in AWS S3 and delivered via CloudFront CDN for fast, reliable access from anywhere.